Shipping Policy

SHIPPING POLICY
Kids and Teens Braiding Center
Effective Date: April 25, 2026

1. Overview

Kids and Teens Braiding Center offers shipping for select retail products, including children’s hair bonnets, combs, clips, and hair accessories. We are committed to processing and shipping orders in a timely and reliable manner.

By placing an order with us, you acknowledge that you have read, understood, and agreed to this Shipping Policy and all related terms and conditions.

2. Order Processing Time

• Orders are processed within 2–5 business days after payment is successfully received.
• Orders are not processed on weekends or holidays.
• During high-volume periods, processing times may be extended.

3. Shipping Methods & Delivery Time

• Shipping times vary based on the carrier and destination.
• Estimated delivery time is typically 3–7 business days after processing.
• Delivery timeframes are estimates and not guaranteed.

4. Shipping Rates

• Shipping costs are calculated at checkout based on location and package weight.
• Any promotions offering free shipping will be clearly stated at the time of purchase.

5. Order Tracking

• Once your order has shipped, a tracking number will be provided (if available).
• It is the customer’s responsibility to monitor tracking and ensure proper delivery.

6. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• Kids and Teens Braiding Center is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
• Additional shipping fees may apply for reshipment.

7. Lost, Stolen, or Delayed Packages

• Once an order is handed over to the shipping carrier, Kids and Teens Braiding Center is not responsible for lost, stolen, or delayed packages.
• Customers must contact the shipping carrier directly to file claims or locate packages.
• We will assist with basic tracking information when possible.

8. Damaged Items

• If your order arrives damaged, you must contact us within 48 hours of delivery with photo proof.
• We may offer a replacement or store credit at our discretion.
• Damage claims submitted after 48 hours may not be accepted.

9. Returns & Exchanges

• Due to hygiene and safety reasons, all sales are final on hair accessories and tools.
• We do not accept returns or exchanges unless the item is defective or incorrect.

10. Local Pickup (If Applicable)

• If local pickup is offered, customers will be notified when their order is ready.
• Orders must be picked up within a reasonable timeframe or may be canceled without refund.

11. Limitation of Liability

Kids and Teens Braiding Center is not liable for any delays, damages, or losses caused by third-party shipping carriers. All shipping services are provided by independent carriers, and their policies apply once the package is in their possession.

12. Policy Updates

This Shipping Policy may be updated at any time without prior notice. Continued use of our services constitutes acceptance of any updates.

13. Contact Information

For shipping-related questions or concerns, please contact:

Kids and Teens Braiding Center
Owner: Stephanie Anderson
Phone: (240) 829-8950
Email: kidsandteensbraidingcenter@gmail.com

14. Acknowledgment

By placing an order with Kids and Teens Braiding Center, you confirm that you have read, understood, and agreed to this Shipping Policy.

End of Policy